Commercial Director
PERSON
SPECIFICATION
An individual who is adaptable to change and driven to achieve results. With the ability to work in a team and commitment to providing the highest level of support and quality.
ROLE PURPOSE The Commercial Director co-ordinates the internal & external structure of the business maintaining company policies, goals and objectives to ensure an efficient working environment, that Financial objectives are achieved and that deadlines are met consistently.
SKILLS &
KNOWLEDGE
• Strong Organisation Skills;
• Excellent Communication Skills, Both Verbal and Written;
• Strong Problem-Solving Skills; Computer Literate;
• Action Planning, and Prioritization Skills;
• Exceptional Coaching Skills; Strong Decision Making,
KEY OUTPUTS Liaise with senior management to make decisions for Operational & Development activities
and set strategic goals; Plan and monitor the day-to-day running of business to ensure smooth progress, performance and efficiency;
Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements;
Manages small change activities or works with the change function to delivery major programs; Oversee customer support processes and organize them to enhance customer satisfaction;
Review financial information and adjust operational budgets to promote profitability; Revise and/or formulate policies and promote their implementation; Manage relationships/agreements with external partners/vendors including Brokers & Insurers; Evaluate overall performance by gathering, analyzing and interpreting data and metrics; Ensure that the company runs with legality and conformity to established regulations; Responsible for ensuring operational risks are identified and controls operate effectively or are addressed to ensure risks are mitigated and remain within appetite; Support for operational implementation of regulatory and legislative changes; Support the development of the company culture and drive the company vision ; Create and lead an environment that promotes great performance and positive morale; Work with the Executive board to determine values, mission and plan for short- and long-term goals; Ensure the ongoing implementation of the T&C scheme for the management team/employees to ensure competency is attained and maintained, and ensure the provision of learning, training and development as required; Assists management in setting goals that promote company growth; Prepares budgets, schedules, and other organisational reports as needed; Develops plans to increase efficiency and reduce costs; Improves existing systems and policies; Ensures customer requirements are met in a timely manner; Works closely with other departments to promote efficient optimisation; Manages internal and external service suppliers with the group procurement team and Management.
Comply fully with the Senior Manager & Certification Regime and maintain the requirements of a Fit and Proper person.
Senior Managers Regime:
• Work with Group HR to ensure all Senior Managers understand their Prescribed Responsibilities and have completed a Statement of Responsibility
Certification Regime:
• Identify and maintain awareness of any individuals/roles who fall under the Certification Regime
• Understand the requirements of those who have a Certified Function.
Fit and Proper:
• Ensure the Firm employs individuals who are deemed fit and proper in their roles
• Ensure the Firm employees individuals with the appropriate level of competence to allow them to perform a Senior Management Function or a Certified Function within the Firm.
Conduct Rules:
• Ensure the Conduct Rules are understood and who they apply to.